Frequently Asked Questions
How involved will my family be in the decision-making process?
We encourage family involvement throughout the process. While we provide expert guidance, the final decisions always rest with you and your loved one. We’re here to support, not to dictate.
What if we’re not satisfied with the placement?
Your satisfaction is our priority. If you’re not happy with the placement, we’ll work with you to understand the issues and find a more suitable solution, whether that means working with the current facility to address concerns or finding a new placement.
Remember, at Senior Care Placement, we’re here to answer any questions you may have about senior care. No question is too small or too complex. We’re committed to providing you with the information and support you need to make the best decisions for your loved one.
What if my loved one needs to move to a different facility after placement?
We offer ongoing support even after initial placement. If a move becomes necessary, we’ll assist in finding a more suitable facility and coordinate the transition.
Can you help with in-home care services?
Yes, we can assist in finding reputable in-home care providers if that’s the preferred option. We have partnerships with various home care agencies and can help match you with the right service.
Do you offer services for seniors with dementia or Alzheimer’s?
Absolutely. We have extensive experience in placing seniors with memory care needs. We work with facilities that specialize in dementia and Alzheimer’s care and can help find the most appropriate setting for your loved one.
What services does Senior Care Placement offer?
We offer a comprehensive range of senior care services, including:
- Assisted Living Locator
- Discharge Planning
- Follow-Up Visits
- Free Transportation
- Hospice Services Coordination
Our goal is to provide a one-stop solution for all your senior care needs.
How are the communities screened?
Members of our team tour all communities, interview the managers and caregivers at the various communities.
How do you ensure the quality of the care facilities you recommend?
We conduct regular on-site visits to all facilities in our network. We also maintain close relationships with facility staff, monitor state inspection reports, and gather feedback from families we’ve worked with. Only facilities meeting our high standards are recommended.
How long does the placement process typically take?
The timeline can vary depending on individual needs and circumstances. In urgent situations, we can often find placement within 24-48 hours. For non-urgent cases, the process typically takes 1-2 weeks to ensure we find the best possible match.
How much do your services cost?
Our services are free for families. We are compensated by the care facilities when a placement is made. This arrangement allows us to provide unbiased recommendations without any additional cost to you.
Will your company provide transportation at the time of discharge?
Yes, we provide complimentary transportation.
Are there accommodations regarding touring communities, eg. tour guides and transportation to tour the communities if we can not drive?
Yes we have contracted with transportation companies who will accommodate.
How does your free transportation service work?
Our free transportation service is available for facility tours and move-in day. We provide safe, comfortable transportation with drivers trained in senior care. Just let us know your needs, and we’ll handle the logistics.
What should I prepare for my initial consultation with Senior Care Placement?
It’s helpful to have:
- A list of your loved one’s medical conditions and medications
- Information about daily care needs and preferences
- Budget considerations
- Any specific concerns or requirements
Don’t worry if you don’t have all this information; we can guide you through the process.
What makes Senior Care Placement different from other placement services?
We pride ourselves on our personalized approach, extensive local knowledge, and ongoing support. Unlike some services that end involvement after placement, we continue to check in and provide assistance as long as needed.
How do you handle emergency placements?
We have a streamlined process for emergency situations. We can often arrange same-day tours and next-day placements when necessary. Our team is available 24/7 for urgent needs.
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We assist in finding the right elder, assisted living, respite, and home care placement for seniors, offering guidance to ensure the best care solutions for your loved ones.
